Service is a top priority at BioG. This is why we also offer special services to ensure the continuous ongoing operation.
In a case of emergency, our technology makes it possible to access the entire system online via a remote maintenance module, to read out error information and to rectify faults. Remote maintenance also makes it possible to help customers with technical questions in an uncomplicated manner. Through the continuous recording of work processes 24 hours a day, 7 days a week, performance and past fault data can also be called up.
As a result, wear detection and fault analyses can also be carried out remotely. With our experience, optimizations such as increasing the conveying capacity with lower energy consumption can be continuously realized.